dr_tectonic: (Control Tower)
[personal profile] dr_tectonic
Signal-boost for my friends in health care -- or anyone interested in managing complexity.

The Checklist (New Yorker article by Atul Gawande)

[hat-tip to [livejournal.com profile] dpolicar]

Date: 2009-03-26 04:31 pm (UTC)
From: [identity profile] thedragonweaver.livejournal.com
One nit-pick: "nerve-racking."

Nerve-wracking.

In the New Yorker, no less.

Good article. Good points. And yes checklists work— just as simpler procedures benefit from being done the same way every time. And it's bizarrely difficult to convince people of that.