Improving

[dr_tectonic]

Stayed home yesterday, except for a trip to the clinic around noon. The infection is definitely on the wane, but I have probably the worst sore throat I have ever had. Doctor gave me a prescription for viscous lidocaine, which doesn't do squat if you dilute and gargle it, but works quite well if applied directly to the sore spots with a Q-tip or finger.

Other than triggering of the gag reflex as you apply it, of course.

I've actually made it in to work today! How exciting! Maybe I'll have something new to talk about later today!

Oh, and we picked up Jerry's laptop from Best Buy. It was not fixed. We have sent it back again. Best Buy is the devil. We're starting to plan our complaint to corporate.

Comments

It's funny cause it's true

[drdeleto.livejournal.com]

Okay, that's hilarious. In my experience, so-called "superstores" pretty much all have the problem of being as unmanned as a pirate ship at port after a lucrative raid.

That said, there are certain strategies for dealing with these entities, and I learned one in working at one (CompUSA, way back in the day).

My last trip to Best Buy was great. Our digital camera had broken (Andrew did something to it, I'm not sure what), and I brought it back to get it fixed. The key: I had paid a small price for a "replacement plan." These companies love these things because they bring in cash for, usually, no expenditure on their part; people never redeem them. But I'm always sure to use them when I buy them, like a warranty on a car. So not only did I walk out of the store with a new camera, it was an upgrade to a model that cost the same price now as the one I bought a year and a half ago.

Now, I did have to wait in line forever and have the customer service guy ask ten of his supervisors how to do the exchange. Certain obstacles are insurmountable.