(no subject)

[dr_tectonic]

Okay, anybody who builds support websites (which isn't anybody reading this, I don't think; I'm talking code structure rather than look-and-feel): if you have, on your website, a little popup kind of thing that says, basically, "please write us a short essay telling us how we can better serve you", with a place for the user to enter contact info so they can get a response, and if the user clicks "send" but there's something wrong so you have to change the popup to say "sorry, you need to pick a category for this question", and you DON'T copy the information from the textbox into the new popup, so that the little mini-essay the user wrote explaining the problem is now completely lost?

Then please set your own head on fire, so that I don't have to do it for you.

Because I am running out of matches.

Comments

[dr-tectonic.livejournal.com]

It's a javascript popup. No back button, and no "back" in the context menu because it's not going to an error page, it's changing the popup contents.

Fuckers.

(And yet another reason to loathe javascript and popups.)

[detailbear.livejournal.com]

No good ever comes from pop-ups.

In the past, I've ranted that no good programmer would use pop-ups, but maybe that's being a bit too harsh. They should have their own special icon, though, (maybe a jack-in-the-box?) that would allow you to control when they popped up on a page.